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Get in touch

Questions, feedback, or partnership inquiries — we read every message and respond within 24 hours.

Contact Info

General inquiries
contact@shrigargi.com
Partner support
partners@shrigargi.com
Technical support
support@shrigargi.com

Response time

We typically respond within 24 hours on business days. For urgent issues, use in-app support for faster resolution.

Quick help

  • • For refunds → Wallet → Transaction History in app
  • • To report an astrologer → use in-app report button
  • • For KYC issues → email partners@shrigargi.com

Frequently Asked Questions

Go to Wallet → Transaction History in the app and tap "Request Refund" on any transaction. Refunds for unused balance are processed within 24 hours.
Use the in-app report button during or after a consultation. Our team reviews every report within 24 hours and takes appropriate action.
Download the ShriGargi Partner App, complete registration with your phone number, upload KYC documents and certificates. Verification takes 24 hours.
Email partners@shrigargi.com with your registered phone number. Common reasons: blurry photos, expired ID, or name mismatch. We'll guide you through resubmission.
Payouts are processed weekly (every Monday). Earnings are credited to your registered bank account within 2-3 business days after processing.